fungamePrivacy Policy

This page describes what we collect when you use fungame and how we keep that data protected. We are transparent about how your information is used, stored, and shared. Our privacy practices comply with applicable data-protection laws across the regions where fungame operates.

When you register for a fungame account, we collect personal information necessary to verify your identity, process payments, and prevent fraud. Your data is encrypted and stored on secure servers. We never sell your personal information to marketers or third parties outside our payment and compliance workflows. This policy outlines your rights and our commitments regarding your privacy on fungame.

Read this page carefully to understand how we handle email addresses, phone numbers, payment details, game history, and any other information you provide during account setup or gameplay.

What Data We Collect on fungame

Account Registration Data

When you open a fungame account, we collect your email address or phone number, a password (which we hash and never store in plain text), and your preferred username. We do not collect your data until you actively register — simply visiting the fungame website does not trigger data collection.

Identity Verification (KYC) Documents

Before your first deposit on fungame, we require identity verification. We collect a photo of your government-issued ID (national ID, passport, or driving license), your date of birth, and your full name as it appears on your ID. We verify your phone number via a one-time SMS code. This information is stored in an encrypted vault accessible only to our compliance team. We retain KYC documents for the lifetime of your fungame account plus a retention period required by law, then securely delete them.

Security Note: We never share your identity documents with third parties unless required by law or court order. Our KYC system is PCI-DSS compliant and regularly audited by independent security firms.

Payment Information

When you fund your fungame account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account (mobile banking, local payment, online payment, e-wallet), we do not store your full card numbers or e-wallet credentials. We collect only the transaction reference, the amount deposited, the timestamp, and a confirmation code. Your payment processor (mobile banking, your bank, or the e-wallet provider) handles sensitive payment data directly; we never access or retain it.

We log every deposit and withdrawal request, including the method used and the amount. This transaction history is available in your fungame account dashboard and used for fraud detection and compliance reporting.

Gameplay Data

We record every game you play on fungame — your stakes, outcomes, and winnings. This data is stored in your account history for transparency and dispute resolution. We use this data to detect suspicious patterns (such as unusually rapid account depletion) that might indicate account compromise or fraud. We do not use your gameplay data for marketing or behavioral targeting.

Device and Connection Information

When you use the fungame mobile app or website, we log your device type (Android, iOS, desktop), your operating system version, your IP address, and browser type. We use this information to diagnose technical issues, optimize performance across different devices, and detect fraudulent login attempts from unfamiliar locations. IP addresses are retained for 90 days, then purged.

How We Use Your Data on fungame

Account Management: We use your email and phone number to send account notifications, password resets, and transaction confirmations. These communications are transactional and required for account operation — you cannot opt out without closing your account.
Payment Processing: We share deposit and withdrawal data with our payment processors (local payment, bank partners, e-wallet providers) only as necessary to complete your transaction. We provide transaction history to our compliance team to verify account activity.
Fraud Detection: We analyze your account activity — login patterns, device changes, withdrawal requests, gameplay speed — to identify fraud indicators. If we suspect unauthorized access, we may temporarily lock your account and contact you for verification.
Legal Compliance: We retain and may disclose your data if required by law, court order, or government request. We comply with anti-money-laundering (AML) regulations and report suspicious transactions to relevant authorities when required.
Service Improvement: We analyze aggregate, anonymized gameplay data to understand which games are popular, identify bugs, and improve platform performance. We never use individual player data for this purpose.

Third-Party Processors and Data Sharing

We use third-party processors for specific functions on fungame. Our payment gateway provider processes online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions but does not store your fungame account details. Our email service provider (for transactional emails like password resets) does not have access to your payment or gameplay data. Our hosting provider maintains our servers but cannot see encrypted account data.

Payment Processors: mobile banking, local payment, online payment, e-wallet, mobile banking providers and local payment, online payment, e-wallet bank partners. They handle sensitive payment data; we handle only transaction references.
Email Services: Third-party SMTP provider sends account notifications and password-reset links. No gameplay or payment data is forwarded.
Cloud Hosting: Our servers are hosted by a reputable cloud provider with data centers in Southeast Asia. Data is encrypted at rest.
Analytics: We use anonymous traffic analytics to understand user patterns. No personal data is attached to analytics events.

All third-party processors are bound by data-protection agreements requiring them to use your data only for the purpose we specify and to maintain equivalent security standards to fungame.

Your Rights and Data Management on fungame

Access and Correction

You can access and review all personal data we hold on your fungame account by logging into your account settings. If you notice any errors in your recorded information (such as a misspelled email), navigate to "Account Settings" and update it directly. If you need a full data export (a copy of all information we hold on you), contact our support team via in-app chat or email, and we provide it within 14 days.

Data Deletion

You can request deletion of your fungame account at any time. Once you submit a deletion request, your account is marked for closure. We retain your data for 30 days to allow account recovery; if you do not reinstate your account during this period, all data is permanently deleted. We retain transaction records for seven years as required by anti-money-laundering regulations, but we anonymize your personal identifiers in these records.

Marketing Preferences

We send promotional emails and push notifications about new games, tournaments, and special offers on fungame. You can disable these notifications in your account settings under "Communication Preferences." You will still receive transactional emails (password resets, withdrawal confirmations) as these are necessary for account operation.

Cookies and Tracking

Our fungame website uses essential cookies to maintain your login session and secure your account. These cookies expire when you log out or after 30 days of inactivity. We use optional analytics cookies to track page visits and user flows; you can disable these in your browser settings without affecting fungame functionality. We do not use third-party tracking cookies or retargeting pixels.

Data Breach Notification

If we discover that your fungame account data has been compromised, we notify you via email and in-app message within 24 hours. We describe the scope of the breach, the data affected, and the steps we have taken to secure your account. We also notify relevant regulators if required by law. We recommend changing your password immediately upon receiving a breach notification.

International Data Transfer

fungame operates servers in multiple regions, including Southeast Asia. Your data may be transferred to and processed in jurisdictions outside Indonesia. By using fungame, you consent to this transfer. We apply the same encryption and security standards regardless of where your data is stored.

Contact Us About Privacy

If you have questions about how we handle your data on fungame, wish to exercise your data rights, or believe we have mishandled your information, contact our privacy team via in-app chat or email us at the address listed in the footer. We respond to privacy inquiries within 10 business days. If you are unsatisfied with our response, you may lodge a complaint with the relevant data-protection authority in your jurisdiction.

This privacy policy was last updated in 2024 and may change as we improve our systems and comply with new regulations. We notify you of material changes via email. Your continued use of fungame after a policy update constitutes acceptance of the updated terms.