fungame Terms of Use

Sportsbook and entertainment platforms in Southeast Asia serve millions of account holders across regulated and unregulated jurisdictions; fungame operates under explicit legal restrictions tied to your location. When you open an account on fungame, you agree to our terms, which set out your rights, our obligations, and the conditions under which we provide access to sportsbook betting, live-dealer games, slots, and esports coverage.

Our fungame terms are written in plain English so you understand what you are agreeing to. We do not use dense legal jargon to obscure key conditions. These terms cover account creation, deposit and withdrawal procedures, game rules, dispute resolution, and our right to modify or terminate service. You can read our full terms below or contact our support team if you have questions.

By opening an account on fungame, you confirm you have read and accepted these terms. You also confirm that your access to fungame is legal under the laws of your jurisdiction.

Account Opening and Eligibility on fungame

When you join fungame, you create an account by providing an email address, password, phone number, and personal identification. You must be of legal age to gamble or bet in your jurisdiction — most jurisdictions set this at 18 or 21 years old. You are responsible for verifying your eligibility before creating an account. We reserve the right to request proof of age at any time.

During your first deposit on fungame, we require identity verification (KYC). You provide a government-issued ID (national ID, passport, or driving license) and confirm your phone number via SMS. This verification is a legal requirement and applies to every account holder regardless of location. Verification typically completes within one hour. Until verified, your account remains open but deposits are blocked.

You agree that information you provide during registration is accurate and complete. You are responsible for keeping your password confidential. If you suspect unauthorized access to your fungame account, change your password immediately and contact our support team. We are not liable for losses resulting from unauthorized use if the breach resulted from your failure to protect your password.

One Account Per Person: Each person may open only one fungame account. Operating multiple accounts, using false identities, or using another person's account violates our terms and may result in permanent closure and forfeiture of balance.

Deposits, Withdrawals & Payment Terms on fungame

fungame accepts nine payment methods for deposits: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking virtual account, local payment virtual account, and online payment virtual account. When you deposit via e-wallet (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking), the transfer is typically instant or settles within subject to verification. When you deposit via bank virtual account (local payment, online payment, e-wallet), the transfer takes subject to verification during business hours. During bank holidays like Idul Fitri, Idul Adha, and Imlek, processing may extend.

fungame does not charge deposit fees. Your payment provider (bank or e-wallet) may charge a small transfer fee. All deposits are final — we do not reverse completed transfers. If you deposit to the wrong account or encounter a failed payment, contact our support team within 24 hours; we will attempt to recover the funds from our payment processor.

When you request a withdrawal from fungame, our compliance team reviews your account activity to prevent fraud and ensure regulatory compliance. Standard review takes 24–48 hours. Once approved, we transfer your funds to your chosen payment method. Withdrawal processing time depends on your bank or e-wallet provider — e-wallets typically settle within subject to verification, and bank transfers within subject to verification during business hours. fungame does not charge withdrawal fees; your bank or e-wallet provider may deduct a transfer charge.

Minimum Withdrawal: fungame sets a minimum withdrawal amount (displayed in your account settings). You cannot withdraw below this threshold.
Withdrawal Cancellation: You may cancel a withdrawal request while it is under review. Once approved and transferred, cancellation is not possible.
Dormant Account Fees: fungame does not charge fees for inactive accounts. Your balance remains accessible indefinitely.

You agree that all deposits and withdrawals are made at your own discretion and risk. fungame is not responsible for losses resulting from your deposit decisions or game outcomes. Your balance is always displayed accurately in your account; you are responsible for monitoring your spending.

Game Rules and Dispute Resolution on fungame

Every game on fungame (sportsbook betting, live-dealer tables, slots, esports) operates under specific rules. Sportsbook odds are fixed when you place your bet; payouts depend on the real-world match outcome. Live-dealer games are managed by real dealers; payouts follow the standard game rules of blackjack, roulette, baccarat, or Dragon Tiger. Slot games use certified random-number generators; every spin is independent and not influenced by account history or previous results. Esports bets depend on official tournament outcomes published by the league or event organizer.

If you believe fungame has made an error in calculating a payout or resolving a bet, contact our support team immediately with details of the bet, the result, and your expected payout. We review all disputes within 48 hours and provide a written response explaining our decision. If you disagree with our resolution, you may escalate your dispute to our compliance manager.

fungame reserves the right to cancel bets or reverse payouts if we detect fraud, system errors, or violations of our terms. Examples include exploiting a software bug, using multiple accounts to gain advantage, or placing bets during a period when odds were displayed incorrectly. We will investigate thoroughly before taking action and notify you of our decision in writing.

Jurisdiction, Service Availability & Modifications on fungame

fungame operates only in jurisdictions where online gaming is legally permitted by local law. We do not provide services in regions where applicable law prohibits online wagering. By opening an account on fungame, you confirm that your location permits access to our platform. We do not ask for your location at registration, but we reserve the right to restrict or close accounts if we detect activity from prohibited jurisdictions. Users are solely responsible for verifying compliance with their local law before opening an account.

We may modify these terms at any time by posting updates to this page. Continued use of fungame after modifications means you accept the new terms. Major changes (such as new fees or changes to withdrawal procedures) will be communicated via email and in-app notification at least 14 days before taking effect.

fungame may suspend or terminate your account at any time if you violate these terms, engage in fraud, or use the platform illegally. Upon termination, your balance is refunded to your original deposit method. We retain the right to refuse service to any user at our discretion.

Your Rights and Our Commitments on fungame

When you use fungame, you have certain rights. Your account balance belongs to you — we hold it in trust and do not use it for any purpose other than processing your bets and payouts. Your personal data (name, ID, phone, email) is encrypted and protected by law; we do not sell or share it with third parties for marketing or other purposes. You have the right to request a copy of your account history, game results, and transactions at any time.

We commit to fair game outcomes. Every game on fungame uses certified random-number generation or genuine card dealing (for live-dealer tables). Odds on our sportsbook are set based on market data and updated in real time. We do not manipulate outcomes based on your account balance, betting history, or any other factor.

We commit to timely processing of deposits and withdrawals. E-wallet deposits typically settle within minutes; bank virtual account transfers within subject to verification during business hours. Withdrawal reviews follow our standard 24–48 hour compliance process. We do not delay legitimate withdrawal requests artificially.

If you have questions about these terms or believe fungame has violated an agreement, contact our support team via the in-app chat feature or by email. We respond to all inquiries within two business hours during business hours. Our compliance team is available to discuss any disputes or concerns regarding our service or your account.

These terms are governed by the laws of the jurisdiction where fungame operates. Any dispute arising from your use of fungame shall be resolved through our internal dispute process first; if unresolved, either party may pursue legal action in the appropriate jurisdiction where fungame is registered. By opening an account, you agree to submit to the jurisdiction and venue of those courts.